Retail Certificate in Retail Knowledge Levels 2 & 3

This certificate is a knowledge based qualification and is suitable for those who wish to undertake retail related activities, developing their knowledge and skills of these. The qualification provides individuals with an opportunity to demonstrate the skills and knowledge needed for a career in retail. The units encompass a broad range of competencies from the retail sector. Example of areas covered:

  • Handling, storage and display of stock
  • Payment processing
  • Customer service
  • Health, safety and security


Retail Diploma in Retail Skills Level 3

This diploma is a work orientated competency based qualification and is suitable for those who undertake retail related activities. The aim of this qualification is to recognise the skills and competencies of candidates in the work place.